🔥Authorised Reseller Of Zippo In India 🔥

Return Policy

If you feel the need to return an item you have purchased on this website based on the guidelines below, we will gladly process your return within 7 days from the order ship date.

Merchandise damaged by abuse, misuse, normal wear and tear, or lack of reasonable care is not covered by the manufacturer's warranty and cannot be returned at any time after purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Issues with defective, incorrect, or damaged products must be reported within 24 hours of delivery.

You’ll also need the receipt or proof of purchase. If the products are returned in poor condition a refund would not be provided.

A reverse shipment fee of Rs 100 will be deducted at the time of refund per order, regardless of the number of items within that order.  Items purchased during special sales with free product offers, like Buy One Get One, are ineligible for returns.

Yo Dragon  does not accept returns for merchandise purchased through retail locations or another vendors

Damages and issues

Please inspect your order upon reception and contact us immediately with an unboxing video proof and screenshot.  if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Engraved or customized merchandise CANNOT be returned. Please get in touch if you have questions or concerns about your specific item.

Accessories like Lighter Fluid, Wicks, and other consumables are non-returnable.

Refunds will include the product cost and sales tax amount. Shipping charges are generally non-refundable, except in cases of incorrect items or damaged products.

Once the refund is approved by yo dragon it will be processed and credited within 10 working days to customers account